Support

 

Hours and Shipping - Office hours are from 8:30am to 5pm Monday thru Friday. To place an order please call, fax, or email. Orders usually ship within 3 to 5 business days, if your order is not able to ship sooner you will be notified.   Best Way Tools can not sell to the end user. 


Guarantee - Tools are warranted to be free from defect in workmanship. Our obligation under this warranty is; if the tool proves to be imperfect or defective under conditions of normal use, we agree to repair or replace the tool. The tool must be returned to our factory prepaid. We do not assume any responsibility for breakage where flaws or defects don’t appear in the tool and/ or the tool has suffered abuse, misuse, or neglect or has been marked with the owners name, altered or experimented upon. We also do not assume any responsibility for normal wear and tear. Dealers are not authorized to make replacement. Upon return the original packaging must be intact. 

We neither assume nor authorize any agent or other person to assume any further liability in connection with the sale of our tools. In particular, we do not assume any liability for incidental or consequential damages for breach of any written or implied warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

This warranty gives you specific legal rights, and may also have other rights, which vary from State to State. 


 Dimensions - All dimensions, colors, packaging and descriptions contained in this catalog are subject to change without notice. 


 Price List - Our price list contains information with regards to minimum shipments, packaging, standard packaging quantities, payments, discounts, SKU numbers and other sales information. 


 Safety - Safety is a continuing process that requires the use of the proper tool in a safe manner and safe environment. There are safety recommendations through out the catalog and Best Way Tools website but they are not an exclusive list. We advise the user of any tool to use the tool in a safe manner and safe environment. 

See Safety Page for a list of recomendations.